Dear Team,
Kindly help me out the below issue :
SUM patch upgrade , I faced severe error occurred in phase PRE_INSTALL/SHDUNINST_DB_PREP
error code : OSQL call failed for MSSUPGGETREL
Envrionment : Windows 2012 R2
DB : MSSQL 2012
SUM: SP14
Distributed system DB in other host and CI in other host
my analysis
STEP1. I have set the ENV variables like DBMS_TYPE , MSSQL_SQLSERVER, MSSQL_DBNAME MSSQL_SCHEMA on both DB and CI system and also restarted the instance
by using the note 1684408
STEP2: applied the sql agent and checked the path DB (%programfiles%MICROSOFT SQL SERVER\80\TOOLS\BINN)
STEP 3: I have restarted the instance and DB, and also restarted the SUM , but I see the same issue
Can anyone help me out.
Regards,
Santosh.